Published: | 08.10.2024 11:20:00 |
Deadline: | 13.10.2024 23:59:59 The deadline for applications has expired |
Salary: | According to the interview results |
Location: | Bishkek |
Type of involvement: | full time |
Schedule: | 09:00-18:00 |
Истёк срок подачи заявок
Position Title: Hotline Operator
Duty Station: Bishkek, Kyrgyzstan
Type of Appointment: Consultancy
Duration: November 2024 - March 2025 (5 months)
Closing Date: 13 October 2024
Nature of the consultancy: Hotline operation services for the Centre of Employment Abroad (CEA) under the Ministry of Labour, Social Protection and Migration of the Kyrgyz Republic.
Project Context and Scope: Supporting Safe and Orderly Migration from Kazakhstan, Kyrgyzstan, Tajikistan and Uzbekistan to the UK. Project Code: LM.0545.
Organizational Department / Unit to which the Consultant is contributing: Centre of Employment Abroad (CEA) under the Ministry of Labour, Social Protection and Migration of the Kyrgyz Republic and IOM Kyrgyzstan.
Education, Experience and/or skills required:
Required Competencies:
Values
Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Courage: Demonstrates willingness to take a stand on issues of importance.
Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies
Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.
IOM’s competency framework can be found at this link:
https://www.iom.int/sites/default/files/aboutiom/iom_revised_competency_framework_external.pdf
Competencies will be assessed during a competency-based interview.
Tasks to be performed:
Performance indicators for the evaluation of results
HOW TO APPLY
Interested candidates are kindly invited to send their application package that includes a detailed CV, cover letter and recommendation letter/s via email to hrkg@iom.int by 23:00 of 13 October 2024, referring to this advertisement in the subject line.
It is also recommended that applicants complement their submission with a portfolio of previous work demonstrating proven professional experience in the given area.
Please note that only shortlisted candidates will be contacted.
For more information, please visit https://kyrgyzstan.iom.int/careers.
The International Organization for Migration (IOM) is part of the United Nations System as the leading inter-governmental organization promoting since 1951 humane and orderly migration for the benefit of all, with 175 member states and a presence in 171 countries.
IOM supports migrants across the world, developing effective responses to the shifting dynamics of migration and, as such, is a key source of advice on migration policy and practice. The organization works in emergency situations, developing the resilience of all people on the move, and particularly those in situations of vulnerability, as well as building capacity within governments to manage all forms and impacts of mobility.
The Organization is guided by the principles enshrined in the Charter of the United Nations, including upholding human rights for all. Respect for the rights, dignity and well-being of migrants remains paramount.
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