Senior Officer, Donor Services & Stewardship

Information

Common information

UCA Background:

The University of Central Asia (UCA) was founded in 2000 as a private, not for profit, secular university through an International Treaty signed by the Presidents of Tajikistan, Kyrgyzstan and Kazakhstan, and His Highness the Aga Khan; ratified by their respective parliaments and registered with the United Nations. The Presidents are the Patrons of the University and His Highness is the Chancellor. UCA’s mission is to promote the social and economic development of Central Asia, particularly its mountain communities, by offering an internationally recognized standard of higher education, and enabling the peoples of the region to preserve their rich cultural heritage as assets for the future. UCA brings with it the broader commitment and partnership of the Aga Khan Development Network. For more information: www.ucentralasia.org

Summary of Position:

This is an exciting career opportunity for someone who is self-driven, wants to work in a fast-paced, high-learning environment and is a great team player with a positive disposition.

The Senior Officer, Donor Services & Stewardship is primarily responsible for managing donor database and donor stewardship, ensuring accurate records of donations and a high level of donor satisfaction, through timely and high-quality responses to donations, pledges, and other donor queries.  

The position is also responsible for supporting the APA Director with managing external stakeholder relationships. The position also supports the sale of UCA branded merchandise.

Qualification requirements

• Bachelor's degree (Masters preferred) and three years of experience managing databases.
• Excellent oral and written communications skills in English and Russian.
• Ability to keep confidential information secure.
• Ability to gather and analyze data for management reports.
• Proficiency with Microsoft Office, particularly Excel.
• Strong organisational skills.

Duties

• Record donations into e-Tapestry software, and maintain accurate donor records, reports, dashboard, and follow up systems.
• Ensure timely responses to donor queries and donation acknowledgements.
• Develop a Stewardship Program to keep donors connected with UCA and ensure a high degree of satisfaction with the University.
• Working with the Senior Manager, APA, ensure that high quality reports are sent to donors on a regular basis.
• Ensure ongoing reconciliation of donations with UCA Finance and AKF Canada, USA, and UK.
• Support the APA Director with managing external stakeholder relationships.
• Focal point for the sale of UCA branded merchandise and keep necessary inventory records.
• Track key news items relevant to UCA and share it with management.
• Assist with office logistics, as necessary.
• Other duties as assigned by the Director of Advancement and Public Affairs.

Conditions

Please submit your application (cover letter, CV and contact information of three references) on https://tinyurl.com/3h4282mf

Applications will be reviewed when received. Early applications are strongly encouraged.

Only shortlisted candidates will be contacted.

Review other job vacancies at: https://ucentralasia.org/career-opportunities