Corporate Services Officer

Information

Common information

Application deadline           9 September 2024

Grade                                    Administrative Officer (AO)

Type of Position                  Full-time, Permanent

Working hours per week    36

Region                                 Europe, Eastern Europe & Central Asia

Country/Territory                Kyrgyzstan

Location (City)                    Bishkek

Type of Post                        British Embassy

Number of vacancies        1

Salary Currency                USD

Salary                                1644 Gross

Start Date                         7 October 2024

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.

Job Category  

Foreign, Commonwealth and Development Office (Operations and Corporate Services)

Job Subcategory  

Corporate Services Support, Estates, Procurement

Job Description (Roles and Responsibilities)  

The British Embassy in Bishkek is part of a world-wide diplomatic network, representing British political, economic and consular interests overseas and is now looking for a Corporate Services Officer. 

Main purpose of this job:

Estates management, including the Embassy premises, Ambassador’s Residence and Residential hiring for UK based staff; ensuring health and safety standards across the Embassy estate comply with FCDO standards to ensure a safe and compliant platform for all Embassy staff; and oversee maintenance of the Embassy’s two official vehicles.  

Qualification requirements

Essential qualifications, skills and experience  

• Excellent verbal and written communication skills enabling effective communication and ability to adapt communication style to different situations in English and Russian (minimum C1 level for CEFR framework *);
• At least 1-year experience in Estates/facilities/ procurement/logistics role;
• Customer service background;
• Resilient; able to deal with pressure and work flexibility to deal with competing demands.

Desirable qualifications, skills and experience  

• Desirable knowledge of Kyrgyz (B2 level for CEFR framework *);
• Experience of working in an international environment;
• UK and local Health and safety knowledge.

Required behaviours  

Changing and Improving, Communicating and Influencing, Delivering at Pace, Managing a Quality Service

Duties

Roles and responsibilities:

Estates Management

• Monitor and respond to Estates work requests including for the embassy office, ambassador’s residence and four residential properties for UK based staff, maintain and deliver on a Post Preventative Maintenance Programme (PPMP).
• Manage the day-to-day activities of the gardener, handyman, Facilities Management Provider and Residence cleaner, acting as the initial escalation and contact point for Embassy staff queries. Focus on effective customer service providing a professional service in line with the Post Corporate Services Charter.
• Supervise projects with sign-off from the Corporate Services Manager, and preventative and reactive maintenance works, ensuring compliance with FCDO policy.
• Contract management: including preparing and maintaining annual maintenance contracts.
• Responsible for monitoring Post’s maintenance budget.
• Manage the Embassy vehicle fleet (two official vehicles), including oversight of maintenance and procurement of replacement parts.
• Update Corporate Services Manager and Senior Leadership Team on Estates – escalating issues as needed;
• Keep Embassy Estate Records Management system up-to-date.
• Lead on Post logistics/ diplomatic post arrangements including customs clearance of incoming deliveries and outward despatch of diplomatic bags.

Compliance 

• Ensure Estates procurement is effectively managed and compliant with the FCDO policy, working with the Procurement Hub and Regional Technical Lead/Technical Works Supervisor;
• Manage inventory of Embassy assets in line with FCDO policy; and maintain up-to-date inventories for UKBased accommodation and the Ambassador’s Residence.
• Perform and document property inspections and hazard risk assessments for both residential and office estate.

Health & Safety 

• Work closely with Regional Technical Lead and Technical Works Supervisor to manage health and safety related issues, ensuring full compliance with FCDO policy;
• Health and Safety and Fire Safety Manager for the Embassy.

Consular 

• Back-up consular support 

Conditions

Other benefits and conditions of employment  

This is a full-time and permanent position. 

Working hours from: Monday to Friday 09.00-17.00, but flexibility on working patterns is offered.

The gross salary per month is 1,644 Gross USD. Please note 13th monthly salary is paid pro rata in November.

The successful candidate will be subject to a professional background check and security clearance and 3 month probation period ( permanent contracts).

All applicants should have a pre-existing legal status to live and work in Kyrgyzstan. The British Embassy does not facilitate/sponsor visa applications and work permits. Staff recruited locally by the British Embassy in Kyrgyzstan are subject to terms and conditions service according to Kyrgyz employment.

British Embassy Bishkek puts a strong emphasis on Learning & Development. All staff are entitled to spend 5 days per year (pro rata) to work on their Learning & Development. Where travel restrictions allow we encourage all staff to take the opportunity to travel within the region and beyond to attend training courses, job shadowing and other learning and development opportunities at least once per year.

Additional information 

Please note that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline”.

We advise you to allow enough time to complete and submit your full application, since only applications completed and submitted before the deadline will be considered.

Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.

Please be advised that the British Embassy will not be able to meet the travel costs incurred when travelling to the interview, nor the costs connected with relocation if offered a position.